Shoveling the Stairs - A Coaching Story
Coaching Techniques
In this whitepaper you will discover the coaching techniques behind the success of Brandon the snow shoveler. Brandon has not been left on his own to figure out how to make a long staircase clean and dry. It is the coaching techniques used by his father that make his work so perfect.
Here’s how it begins: “It’s winter again and last night it snowed again. I am having my coffee by the fire and listening to the crunching sound of shoveling muffled by the closed windows and doors but still audible. Brandon is half-way through my 18 front stairs. I peek out the window and admire the outcome of his work. The lower stairs are clean and dry. I can see the brick. No clumps of powder cling to the edges under the railing. It’s the best job of snow removal I have seen. I wish the city plows were as effective. In fact, I wish a lot of people who provide services to me were as effective as Brandon. So, I start to wonder, what makes Brandon so good?”