Caras Media Store

Selling by Telephone in a Skeptical World: How to Sell More and Sell More Comfortably

Selling by Telephone in a Skeptical World: How to Sell More and Sell More Comfortably
Format: Audio CD - 45 minutes
Item #: 00-102
Price: $19.90
  Make payments with PayPal - it's fast, free and secure!

45 minutes of professional sales techniques mapped to the telephone.
Written and narrated by Ronna Caras

Professional selling was once taught only to field representatives managing face-to-face meetings. Now it is clear to many firms that those same behaviors are needed to help inbound and outbound telesales teams to generate immediate sales and long-term relationships concurrently.

This Audio CD goes deeper into the psychology of the human buying process. With this understanding, all levels of tele-sales and tele-service professionals can conduct the types of conversations that generate more sales without jeopardizing your integrity.

Ideal for: 

  • Inbound Service Professionals Adding Sales Goals
  • Inbound Salespeople Needing to Increase Order Size
  • Outbound Telesales Teams Penetrating Customer and New Accounts
  • Lead Generation Staff Wanting to Create More Advanced Leads
  • Field Salespeople Who Use the Telephone to Fact Find, Present or Close

Audio Tracks:

  1. Who Sells and Why in Your Environment
  2. The Human Buying Process
  3. Proactive & Interactive Selling
  4. 5 Levels of Questions and What They Do
  5. Presenting Solutions and Closing the Sale